information

about your arrival and stay

Arrival

Zermatt is car-free. You can arrive by train or park your car in Täsch. Our hotel is about a 15-minute walk from the train station. Upon request, we can arrange a taxi to pick you up or take you back to the station.


ARRIVAL BY TRAIN

You can find the Swiss Railways (SBB) timetable and tickets at the following link:

SBB (Swiss Federal Railways)


ARRIVAL BY CAR

If you arrive by car, you must park in Täsch. The road to Zermatt is only accessible with a special permit. You can find information about the public parking garage in Täsch at the following link. During peak season, we recommend reserving a parking space in advance.

Matterhorn Terminal Täsch


DIRECTIONS TO THE HOTEL

Our hotel is about a 15-minute walk away. Just head straight towards the Matterhorn.

Directions on Google Maps


TAXIS IN ZERMATT

If you prefer not to walk or have heavy luggage, we are happy to arrange an electric taxi to pick you up from the train station. The cost per ride is CHF 20, regardless of the number of passengers (max. 7 people), if we book the taxi for you. We work with the Bolero taxi company or, depending on availability, we can pick you up with our own electric vehicle.

Stay

CHECK-IN

Rooms are available from 2:00 PM on the day of arrival. If you arrive earlier, you are welcome to store your luggage at the hotel. A room with a shower is available where you can freshen up. Our reception is open from 7:00 AM to 10:00 PM. If you plan to arrive after 10:00 PM, please let us know. We will place your room key in our key safe and provide the necessary information.


CHECK-OUT

On the day of departure, we ask that you vacate your room by 11:00 AM. If you want to explore Zermatt before leaving, you can store your luggage at the hotel. A room with a shower is available for freshening up.


BREAKFAST

Our breakfast buffet is open from 7:00 AM to 10:00 AM. If you need to leave earlier, we are happy to prepare a packed lunch upon request.